Free tool

WhatsApp Business welcome and away message generator

Create three welcome messages and three away messages that match your business, real opening hours and tone. Copy the one that feels right.

Rules-based templatesLive character count

1. Tell us about your business

Add the details your customers need before you can reply.

Business typeBusiness name

Opening days

FromTo

2. Choose the conversation style

Pick a tone and tell customers what to do while they wait.

ToneWhat should the customer do meanwhile?

Booking link (optional)Used in booking templates when you add one.

Live preview

Your message set

our business

Generated locally

Hi! Thanks for messaging our business. Tell us what you need and we'll get right back to you.

Hi! We're closed right now, but we've got your message. We're open from Monday to Friday, 09:00 to 18:00. Leave your order and we will check it when we open.

from Monday to Friday, 09:00 to 18:00

First contact

Welcome message examples

Pick one to greet new customers.

Option 1

93 characters

Hi! Thanks for messaging our business. Tell us what you need and we'll get right back to you.

Option 2

110 characters

Hi! Great to hear from you. At our business we're open from Monday to Friday, 09:00 to 18:00. How can we help?

Option 3

92 characters

Hi there, this is our business. Send us whatever you need and we'll reply as soon as we can.

When you are away

Away message examples

Pick one to set expectations while you are unavailable.

Option 1

157 characters

Hi! We're closed right now, but we've got your message. We're open from Monday to Friday, 09:00 to 18:00. Leave your order and we will check it when we open.

Option 2

164 characters

Thanks for messaging our business! We're not around right now. We're open from Monday to Friday, 09:00 to 18:00. Leave your order and we will check it when we open.

Option 3

174 characters

Hi! You've reached us outside our hours. We'll reply as soon as we open; we're open from Monday to Friday, 09:00 to 18:00. Leave your order and we will check it when we open.

Make it useful

A short message can set the next step

Use your real business hours, say what customers can do next and choose the version that sounds like you.

Add the real details

Your business type, name and opening hours give each message a clear context.

Choose the next action

Let customers leave an order, book, write tomorrow or call when it is urgent.

Copy and paste

Choose any option, copy it and add it to the matching WhatsApp Business setting.

How to set these up in WhatsApp Business

Set them up from the WhatsApp Business app on your phone.

Set your business hours

In your business profile, add the opening hours that you really keep.

Add the welcome message

Open Tools, choose Greeting message and turn on Send greeting message.

Add the away message

Open Tools, choose Away message, turn it on and select Always send, Custom schedule or Outside of business hours.

Outside of business hours appears only after business hours are set in your business profile. Both messages need an active internet connection on the device to send. Greeting help Away help Profile help

Frequently asked questions

When does a welcome message send?+

WhatsApp Business sends it when a customer messages you for the first time, or after 14 days without activity in that chat.

Why might a customer not receive the welcome message?+

A customer who messaged you within the last 14 days does not receive it. The recipient setting you choose also affects who gets the message.

Which schedules can I use for an away message?+

The app documents Always send, Custom schedule and Outside of business hours.

Why do I not see Outside of business hours?+

That option is available only when business hours are defined in your business profile.

Does WhatsApp need internet to send these messages?+

Yes. WhatsApp says the device needs an active internet connection for greeting and away messages to send.

An away message tells people to wait. An agent can answer.

ReadyChatAI can answer new WhatsApp messages as they arrive using the information you provide about your business.

Explore the WhatsApp AI agent

See what changes when a message gets a real answer.

What customers need

Customer Use Cases

Automate online sales through your online bot.

Online Sales

E-commerce automation

Enhance customer engagement by providing instant responses to inquiries.

Customer Support

24/7 automated assistance

Streamline appointment scheduling directly through your social media bot.

Appointment Booking

Automated scheduling

Increase customer retention with automatic intelligent replies to personalized follow-ups.

Customer Retention

Personalized messaging

Boost your marketing efforts by automating promotional messages.

Marketing Automation

Targeted promotions

Reduce response times with instant FAQs and product information.

Instant Information

FAQ automation

Automate online sales through your online bot.

Online Sales

E-commerce automation

Enhance customer engagement by providing instant responses to inquiries.

Customer Support

24/7 automated assistance

Streamline appointment scheduling directly through your social media bot.

Appointment Booking

Automated scheduling

Increase customer retention with automatic intelligent replies to personalized follow-ups.

Customer Retention

Personalized messaging

Boost your marketing efforts by automating promotional messages.

Marketing Automation

Targeted promotions

Reduce response times with instant FAQs and product information.

Instant Information

FAQ automation

WhatsApp Business welcome and away message generator

Your message set

Welcome message examples

Away message examples

A short message can set the next step

Add the real details

Choose the next action

Copy and paste

How to set these up in WhatsApp Business

Set your business hours

Add the welcome message

Add the away message

Frequently asked questions

An away message tells people to wait. An agent can answer.

Customer Use Cases

Online Sales

Customer Support

Appointment Booking

Customer Retention

Marketing Automation

Instant Information

Online Sales

Customer Support

Appointment Booking

Customer Retention

Marketing Automation

Instant Information

24/7 Customer Replies with ReadyChatAI

WhatsApp Business welcome and away message generator

Your message set

Welcome message examples

Away message examples

A short message can set the next step

Add the real details

Choose the next action

Copy and paste

How to set these up in WhatsApp Business

Set your business hours

Add the welcome message

Add the away message

Frequently asked questions

An away message tells people to wait. An agent can answer.